New recipes

Norovirus Outbreak Closes Heston Blumenthal Restaurant

Norovirus Outbreak Closes Heston Blumenthal Restaurant


We are searching data for your request:

Forums and discussions:
Manuals and reference books:
Data from registers:
Wait the end of the search in all databases.
Upon completion, a link will appear to access the found materials.

Dinner closed for a week after 45 people fell ill

Dinner by Heston Blumenthal has shut down for approximately a week to deal with a norovirus outbreak.

Dinner, celebrity chef Heston Blumenthal’s Michelin two-star restaurant in London, has closed for a week after a norovirus outbreak sickened 45 people.

According to the BBC, 24 customers and 21 staff members were taken ill by the norovirus, which is a common but highly contagious and unpleasant food-borne illness that causes vomiting and diarrhea. Dinner announced on its website that it would remain closed for a week to make sure the problem was fully solved before reopening.

Blumenthal said the extended closure might be overly cautious, but he has had experience with this virus before. In 2009 his famous three star restaurant, The Fat Duck, had to close for two weeks after a norovirus outbreak sickened more than 500 people. Having learned from that experience, Blumenthal said it was best to “err on the side of extreme caution.”

“I am very sorry for the inconvenience to those customers affected by cancellations,” he said. “My goal has always been to pursue perfection in the kitchen and to amaze our guests with taste sensations beyond their imagination, rather than expose them to the risk of a really nasty couple of days of heaving.”


Heston Blumenthal's 'Dinner' Restaurant Closed After Vomiting Virus Outbreak

Heston Blumenthal's gourmet restaurant has been closed after a vomiting virus outbreak.

The TV chef apologised to customers at his exclusive two Michelin-starred Dinner, which will remain closed for a week after 45 diners and members of staff were infected with norovirus.

A council spokesman said 24 diners and 21 staff had been taken ill.

Staff were asked to wash their hands more often, and hygiene improvements have been made, he said.

It is the same vomiting virus which forced him to close another restaurant, the Fat Duck, five years ago.

The award-winning Fat Duck, in Bray, Berkshire, was left out of action for two weeks in 2009 follwing an outbreak of the winter bug that left over 500 people feeling sick.

Speaking to the Mail on Sunday, the 47-year-old said his personal experience and knowledge of the virus meant he knew that it was best to "err on the side of extreme caution".

"I am very sorry for the inconvenience to those customers affected by cancellations," he said.

"However, I will reopen the restaurant safe in the knowledge that we have done everything we can do to continue to strive to create the perfect environment and food for my guests to enjoy."

Blumenthal said that he aimed to amaze guests with "taste sensations beyond their imagination" rather than exposing them to a "really nasty couple of days of heaving".

A total of 24 diners and 21 members of staff were taken ill at the restaurant in the Mandarin Oriental hotel on Hyde Park, Westminster City Council said.

James Armitage, the council's food safety manager, said: "Test results this week have shown that there has been an outbreak of norovirus at the Dinner restaurant at the Mandarin Oriental Hotel in Knightsbridge.

"The operators have now temporarily closed the restaurant and we believe this is the responsible thing to do.

"Westminster City Council food safety officers have already carried out a thorough inspection of both the restaurant premises and working practices and will continue to work closely with Public Health England and the restaurant operators until the restaurant is given the all-clear.

"We have already asked the restaurant to improve some of its hygiene procedures - including telling staff to wash their hands more often. All the changes were made immediately."

Dinner's website said that it was expected to remain closed for a week from today.

Opened to critical acclaim in 2011, the restaurant specialises in historical English food and caters for about 1,000 customers a week.

A meal for two can cost around £190, and signature dishes include the Meat Fruit recipe from 1500 - a chicken liver mousse made to look like a mandarin orange.

An investigation into the Fat Duck outbreak in 2009 found that norovirus was brought into the restaurant by shellfish contaminated with human sewage.

The three Michelin star establishment was shut for 10 days, with 529 customers reporting symptoms in what was one of the largest known outbreaks of the bug in a restaurant.

The highly-contagious norovirus is the most common stomach bug in the UK. It causes vomiting and diarrhoea and can be spread from contaminated surfaces and equipment or if an infected person does not wash their hands before handling food.


Top London restaurant closes after Norovirus outbreak

Acclaimed UK chef Heston Blumenthal has temporarily closed his exclusive central London restaurant following an outbreak of a vomiting virus at the establishment.

A total of 24 customers and 21 members of staff became ill after an outbreak of the norovirus at the two Michelin-starred Dinner restaurant at the Mandarin Oriental hotel in London's Knightsbridge.

The restaurant is expected to remain closed for a week, with Blumenthal saying he intends to "err on the side of extreme caution" due to previous experience of the norovirus, which closed down his award-winning Fat Duck restaurant in 2009.

At least 240 people were affected by the outbreak at the Fat Duck, which was subsequently described as the largest norovirus outbreak yet documented at a restaurant.

"I am very sorry for the inconvenience to those customers affected by the cancellations," Blumenthal told the Mail on Sunday.

"However, I will reopen the restaurant safe in the knowledge that we have done everything we can do to continue to strive to create the perfect environment and food for my guests to enjoy.

"To completely and permanently rule out any further contamination takes a few days to be 100% sure," he added.

James Armitage, Westminster City Council's food safety manager, said: "Test results this week have shown that there has been an outbreak of norovirus at the Dinner restaurant at the Mandarin Oriental hotel in Knightsbridge.

"The operators have now temporarily closed the restaurant and we believe this is the responsible thing to do."

Armitage added that the restaurant has been told to improve some of its hygiene procedures, including ensuring that staff wash their hands more regularly.

Dinner opened in 2011 and caters for around 1,000 customers every week. The restaurant specialises in historical English food and a meal for two can cost around £190.

Signature dishes at the eatery include the Meat Fruit from 1500, which is a chicken liver mousse designed to look like a mandarin orange.


Heston Blumenthal temporarily closes Dinner due to norovirus

Heston Blumenthal

Heston Blumenthal has been forced to temporarily close his Michelin starred London restaurant Dinner after tests confirmed an outbreak of the norovirus vomiting bug.

Dinner by Heston in London’s Mandarin Oriental Hotel locked its doors on Saturday (2 February) for one week, after a small number of diners and staff reported falling ill.

Environmental health officers warned Dinner staff to ‘wash their hands more often’ after their tests found a norovirus outbreak at the restaurant, which late last year gained its second Michelin star.

It is something of a case of deja-vu for Blumenthal, who was forced to close his Fat Duck restaurant in Bray due to a norovirus outbreak in 2009.

Blumenthal said the restaurant contacted local environmental health officers immediately upon hearing reports that some guests had fallen unwell.

Initial tests came back clear but, following fresh reports of illness, further testing found the norovirus in five people, including staff and diners, the restaurant said, adding that the vomiting bug is not always foodbourne.

‘We apologise for any inconvenience caused to those guests whose bookings have been cancelled,’ Blumenthal said in a statement. ‘However, we understand how contagious this winter flu bug can be and will take every precaution necessary to protect our guests.’

Closing the restaurant is the ‘responsible thing to do,’ said James Armitage, food safety manager at Westminster City Council, which counts Dinner within its jurisdiction.

‘We have already asked the restaurant to improve some of its hygiene procedures, including telling staff to wash their hands more often. All the changes were made immediately.’

Laboratory confirmed cases of norovirus rose by a third in winter 2012 versus the previous year, to 14,513, according to the UK’s Food Standards Agency.


Heston Blumenthal's Dinner restaurant closed after norovirus outbreak among staff and customers

Chef Heston Blumenthal has been forced shut his gourmet London restaurant, after it was hit by the same vomiting virus which closed the Fat Duck five years ago.

The exclusive two Michelin-starred Dinner will remain closed for a week after 45 diners and members of staff were infected with norovirus, prompting an apology to customers from the "culinary alchemist".

The award-winning Fat Duck, in Bray, Berkshire, was closed for two weeks in 2009 following a similar outbreak of the winter bug that left more than 500 people feeling sick.

The 47-year-old said today that his personal experience and knowledge of the virus meant he knew that it was best to "err on the side of extreme caution".

He said: "I am very sorry for the inconvenience to those customers affected by cancellations.

"However, I will reopen the restaurant safe in the knowledge that we have done everything we can do to continue to strive to create the perfect environment and food for my guests to enjoy."

Blumenthal said that he aimed to amaze guests with "taste sensations beyond their imagination" rather than exposing them to a "really nasty couple of days of heaving".

A total of 24 diners and 21 members of staff were taken ill at the restaurant in the Mandarin Oriental hotel on Hyde Park, Westminster City Council said.

James Armitage, the council&aposs food safety manager, said: "Test results this week have shown that there has been an outbreak of norovirus at the Dinner restaurant at the Mandarin Oriental Hotel in Knightsbridge.

"The operators have now temporarily closed the restaurant and we believe this is the responsible thing to do.

"Westminster City Council food safety officers have already carried out a thorough inspection of both the restaurant premises and working practices and will continue to work closely with Public Health England and the restaurant operators until the restaurant is given the all-clear.

"We have already asked the restaurant to improve some of its hygiene procedures - including telling staff to wash their hands more often. All the changes were made immediately."

Dinner&aposs website said that it was expected to remain closed for a week from today.

Opened to critical acclaim in 2011, the restaurant specialises in historical English food and caters for about 1,000 customers a week.

A meal for two can cost around £190, and signature dishes include the Meat Fruit recipe from 1500 - a chicken liver mousse made to look like a mandarin orange.

An investigation into the Fat Duck outbreak in 2009 found that norovirus was brought into the restaurant by shellfish contaminated with human sewage.

The three Michelin star establishment was shut for 10 days, with 529 customers reporting symptoms in what was one of the largest known outbreaks of the bug in a restaurant.


Share All sharing options for: Heston Blumenthal's London Restaurant Dinner Shut Down Over Norovirus Outbreak

Heston Blumenthal. Photo: Bloomberg via Getty Images

Heston Blumenthal's two Michelin starred London restaurant Dinner has temporarily closed due to reports of norovirus. According to a notice on the website for the Mandarin Oriental Hotel, where Dinner is located, as of yesterday the restaurant will be closed for one week (see screenshot below). The food safety manager for the Westminster City Council says they believe "the outbreak has now been contained," and Blumenthal told the Mail on Sunday the temporary shutter is "rather extreme and over cautious."

Suspicions of an outbreak began two weeks ago when a guest reported being ill, but that case was unconfirmed. The Telegraph reports that five cases of norovirus came back positive on Friday, three staff members and two guests. The restaurant then decided to take precautions and shut their doors for a week. The next available reservation is February 10.

The London Evening Standard spoke to an American man who claims to have been infected by the virus after dining at Dinner. David Jones says he didn't realize he was infected until he was on his flight back to the US when he was "violently ill 'on a reasonably frequent basis.'" Said Jones: "It's never a good thing to go through that experience, especially at a restaurant like that. I'll definitely be back to the UK, but maybe not to Heston's."

From Blumenthal's statement to the Mail on Sunday:


Dinner by Heston Blumenthal. [Photo: UIG via Getty Images]

Blumenthal has experience dealing with the norovirus: in 2009, an outbreak of the illness at his Bray, England restaurant the Fat Duck sickened 529 diners. Medical reports later said the reason so many were infected was due to the restaurant's slow response it makes sense then that Blumenthal would be overly cautious in this case.

Dinner is not the only internationally acclaimed restaurant to have norovirus issues. This Spring, René Redzepi's Noma had an outbreak that sickened over 60 diners. The outbreak was rumored at the time to have cost the restaurant its number one spot on the World's 50 Best Restaurants list, but that rumor has since been debunked.


Heston Blumenthal's Dinner restaurant in London shut by vomit bug

A total of 24 diners and 21 members of staff were taken ill at the two Michelin-starred Dinner at the Mandarin Oriental hotel on Hyde Park due to the norovirus.

It was the same bug which forced him to close his award-winning Fat Duck restaurant in Berkshire in 2009.

Dinner's website said that it was expected to remain closed for a week.

James Armitage, the Westminster City Council's food safety manager, said: "The operators have now temporarily closed the restaurant and we believe this is the responsible thing to do.

"We have already asked the restaurant to improve some of its hygiene procedures - including telling staff to wash their hands more often. All the changes were made immediately."

The award-winning Fat Duck, in Bray, was closed for two weeks in 2009 following an outbreak of the winter bug that left more than 500 people feeling sick.

Speaking to the Mail on Sunday, the 47-year-old said his personal experience and knowledge of the virus meant he knew that it was best to "err on the side of extreme caution".

"I am very sorry for the inconvenience to those customers affected by cancellations," he said.

He said he aimed to amaze guests with "taste sensations beyond their imagination" rather than exposing them to a "really nasty couple of days of heaving".

Dinner opened in 2011, the restaurant specialises in historical English food and caters for about 1,000 customers a week.

A meal for two can cost around £190, and signature dishes include the Meat Fruit recipe from 1500 - a chicken liver mousse made to look like a mandarin orange.


45 diners and staff hit by Blumenthal restaurant virus

A norovirus outbreak at Heston Blumenthal's exclusive two Michelin-starred Dinner restaurant has affected 45 diners and members of staff.

A total of 24 diners and 21 members of staff were taken ill at the restaurant in the Mandarin Oriental hotel on Hyde Park, Westminster City Council said.

Dinner, which opened in 2011, specialises in historical English food and a meal for two can cost around £190.

Its website said that it was expected to remain closed for a week from today.


Heston Blumenthal shuts Dinner restaurant after norovirus outbreak

Heston Blumenthal has again been forced to close one of his restaurants following an outbreak of a vomiting virus.

The celebrity chef shut Dinner, which has two Michelin stars, on Sunday for a week after several customers fell ill with the norovirus bug.

Blumenthal, 47, was accused of acting too slowly when there was an outbreak of food poisoning among diners at his flagship restaurant, The Fat Duck in Bray, Berkshire, in 2009.

He said he had decided to “err on the side of extreme caution” this time by acting swiftly to close Dinner, based at the Mandarin Oriental Hotel in Knightsbridge, central London.

The problem first came to light a fortnight ago when a guest reported feeling unwell. The restaurant contacted Westminster Council’s environmental health team and nine further reports of illness were recorded, although test results came back negative, The Mail on Sunday reported.

However, analysis of new samples returned on Friday confirmed that norovirus had been found in three members of staff and two guests.

Blumenthal, who is renowned for his experimental cuisine, told The Mail on Sunday: “My goal has always been to pursue perfection in the kitchen and to amaze our guests with taste sensations beyond their imagination, rather than expose them to the risk of a really nasty couple of days of heaving.”

He added: “I personally have the experience and knowledge about this winter bug and how to contain it immediately. But to completely and permanently rule out any further contamination takes a few days to be 100 per cent sure. I know many schools and companies have been affected with higher volumes of people than us, but my concern is my guests and staff.

“I am very sorry for the inconvenience to those customers affected by the cancellations. However, I will reopen the restaurant safe in the knowledge that we have done everything we can do to continue to strive to create the perfect environment and food for my guests to enjoy.

“We are in a unique position of having an insight into the behaviour of this bug and I will always err on the side of extreme caution. As The Who sang, ‘I won't get fooled again’.”

James Armitage, Westminster City Council's food safety manager, said: "Test results last week have shown that there has been an outbreak of norovirus at the Dinner restaurant at the Mandarin Oriental Hotel in Knightsbridge. The operators have now closed the restaurant and we believe this is the responsible thing to do.

"Westminster City Council food safety officers have carried out a thorough inspection of both the restaurant premises and working practices and will continue to work with Public Health England and the restaurant operators until the restaurant is given the all-clear.

“We have already asked the restaurant to improve some of its hygiene procedures - including telling staff to wash their hands more often. All the changes were made immediately."

A notice on the Mandarin Oriental Hotel’s website said: “Dinner by Heston Blumenthal will be closed from Sunday February 2, 2014 for one week.”

The Fat Duck, which has three Michelin stars and was voted the best restaurant in the world in 2005, was closed in February 2009 after hundreds of customers complained of vomiting and diarrhoea.

An investigation found that uncooked oysters supplied by a firm in Colchester, Essex, had become infected with the norovirus bug, most likely through raw sewage leaked into the sea.

An academic journal later claimed that the outbreak was only reported to the Health Protection Agency six weeks after the first suspected case.

However, the restaurant said at the time that it “strongly refuted” any accusations of wrongdoing and noted that it had received a clean bill of health to reopen after a ten-day investigation.

The local council concluded that there was insufficient evidence to take any formal action against The Fat Duck, although it said it could have taken greater steps to combat the outbreak.


Fat Duck Norovirus Spate 'Industry's Worst'

A spate of food poisoning at Heston Blumenthal's world-famous Fat Duck restaurant was the biggest recorded restaurant outbreak ever linked to norovirus contamination, a report has suggested.

The restaurant in Bray, Berkshire, closed its doors nearly three years ago after scores of diners suffered nausea, vomiting and diarrhoea.

Now a paper published by Epidemiology and Infection, an academic journal, has claimed that many of the 240 people affected might have been spared food poisoning if the restaurant had acted sooner.

The report said the Fat Duck, one of only four UK restaurants with three Michelin stars and famous for experimental dishes such as snail porridge, waited six weeks to alert health authorities to the outbreak.

It said 66 complaints of illness had been made to the Fat Duck by the time it got in touch with the Health Protection Agency (HPA) in February 2009.

The food poisoning was caused by norovirus, and eventually blamed on oysters that had been contaminated with sewage.

The journal said: "Had the reported illness in diners at the restaurant resulted in the public health authorities being notified earlier then investigations and appropriate interventions could have taken place sooner, potentially avoiding such a high number of cases over such a long period of time."

The outbreak resulted in a critical HPA report in September 2009, after which 45-year-old Blumenthal, who has described the poisoning affair as his "worst nightmare", apologised to diners.

More from UK

Princess Diana was 'scared half to death' by Martin Bashir into doing interview, biographer Andrew Morton says

COVID-19: More than 60 million vaccine doses have been administered in UK, Matt Hancock says

Jo Cox’s sister chosen as Labour candidate in by-election for murdered MP's former seat

Hampshire Police launch probe after human remains found at Petersfield cemetery in 'unexpected circumstances'

UK borders to be 'fully digital' in an effort to measure immigration levels, home secretary to announce

Liverpool and Chelsea secure spots in next season's Champions League on final day of Premier League season

The latest report, written anonymously in part by members of the original investigation team, claims delays in telling officials may have contributed to the scale of the outbreak.

A spokesman for the Fat Duck said: "The reported illness in February 2009 at the Fat Duck was confirmed as oysters contaminated at source by norovirus.

"At the time we voluntarily closed the restaurant and called in the authorities."

He said the restaurant co-operated with all parties "fully and transparently" and was allowed to be opened after a 10-day investigation.

Despite the outbreak, he added, there is still no guaranteed safety measures in place to protect people with regards to viral contamination and shellfish – so the restaurant still does not serve oysters or razor clams.

Demand at the 42-seat Fat Duck - where a tasting menu costs 𧵘 a head - is said to remain strong.

Reports earlier this year said it continues to receive thousands of calls from prospective diners around the world every day.